These Terms and Conditions govern the use of our website and services.

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1. Acceptance

By using our website or booking our services, you agree to these Terms.

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2. Services

We provide private transportation services subject to availability and operational conditions.

 

3. Quotes

All quotes are subject to:

• availability

• operational validation

• service details

A quote does not guarantee availability until confirmed.

 

4. Reservations

A reservation is confirmed only when:

• official confirmation is sent, or

• payment is completed

 

5. Prices

Prices may vary depending on service details and availability and are only guaranteed once confirmed.

 

6. Customer Responsibilities

The customer agrees to:

• provide accurate information

• be punctual

• inform special requirements in advance

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7. Luggage Policy

Each passenger is limited to:

• 2 suitcases

• 1 carry-on

Failure to comply may affect service availability.

 

8. Waiting Time

• Arrivals: up to 2 hours after landing

• Departures: up to 20 minutes after pickup time

 

9. Flight Changes

• Notify at least 12 hours in advance for planned changes

• Notify immediately if changes occur at the airport

 

10. Passenger Conduct

We reserve the right to deny service in cases of unsafe or inappropriate behavior.

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11. Liability

We are not responsible for delays or service disruptions caused by:

• traffic

• weather

• accidents

• airline changes

• force majeure

 

12. Modifications

We reserve the right to modify these Terms at any time.

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13. Governing Law

These Terms are governed by the laws of Mexico.